All prices listed are in Euro for the indicated number of persons per day, exclusive of resort tax and end-of-stay cleaning fee. This fee is charged once per stay.
The resort tax per person and day amounts to € 2.50 in summer (May – October) and € 3.00 in winter (November – April) and is charged separately. Children and young adults under 15 years do not pay the resort tax.
ADVANCE PAYMENT & PAYMENT OPTIONS
After having received a written booking confirmation, a down payment of 40 % of the total booking amount is required for each apartment. Advance payments have to be made via money transfer within 14 days, free of charge for the accommodation provider. We accept cash payment in €, EC and credit cards.
We sincerely hope you understand that we accept only one-week bookings (from Saturday to Saturday) during peak season times. Short stays of 3+ days are available at short notice and on prior arrangement.
One parking lot per apartment is available for free in the underground car park. Further parking lots can be found outdoors (free of charge). Further underground parking lots on request!
Cleaning service for apartments ONCE a week. Further cleaning service only on request and for an extra charge.
Sorry, pets are not allowed.
COMPENSATION FOR DAMAGES
Guests are personally liable for all damages caused, lost keys or extremely dirty apartments which require extra cleaning.
Please note that the entire apartment house is a non-smoking area. Enjoy your cigarette outdoors on the balcony or terrace.
Barbecue on balcony or terrace is not allowed!
Sauna open 5 days / week. Closed on Saturday und Wednesday
Bookings are only guaranteed after we have received your advance payment. Otherwise we cancel the reservation.
Until 3 months prior to arrival you can cancel your booking free of charge and your advance payment will be refunded. Please inform us as quickly as possible in written if you have to withdraw from the accommodation contract. Also send a doctor's certificate or a confirmation of the prevention. Cancellation between 3 months and 1 month prior to arrival: we charge 40 % of the booking amount / 1 month to 1 week prior to arrival: we charge 70 % of the total booking amount / 1 week or less prior to arrival: we charge 90 % of the total booking amount.
In case of later arrival or early departure we charge 100 % of the booking amount. Exceptions are made in case of an accident, severe illness or injury on presentation of a medical certificate or in case of other elemental damages.
Save money already in advance and take out a travel cancellation insurance provided by our partner "Europäische Reiseversicherung".
Further information details about your "private guardian angel".
GENERAL TERMS OF CONTRACT
The general Terms & Conditions of the Austrian Hotel Industry are applied.